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<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can track your order status by visiting <a href="//Craftparts.com">Craftparts.com</a> and logging into your account. Once logged in, select My Account / Orders.&#xA0;</p><ul><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">My account</li></ul><p><img src="https://attachments.gorgias.help/z8QbV2PGwGR6ogeP/hc/lrg3N7AG5N6DnR8K/2024052216-6d117a29-31ee-458a-98eb-4da8a815c04b-f8bbadf8-4bd9-44fa-814e-e64f6166ea69.png" style="width: 600px;" class="fr-fic fr-dib fr-shadow" alt></p><ul><li>Orders</li></ul><p><img src="https://attachments.gorgias.help/z8QbV2PGwGR6ogeP/hc/lrg3N7AG5N6DnR8K/2024052216-5a648623-0cb6-4ed9-a698-4c495ec2b40e-e3412a08-551a-4980-8ede-013f6ec4aefb.png" style="width: 600px;" class="fr-fic fr-dib fr-shadow"></p><p><br></p><p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 18px;"><strong><span style="color: rgb(163, 143, 132);">Order Status Definitions</span></strong></span></p><table border="1" cellpadding="0" cellspacing="0" data-sheets-root="1" dir="ltr" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-collapse: collapse; border: none; empty-cells: show; max-width: 100%; color: rgb(65, 65, 65); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; table-layout: fixed; font-size: 10pt; font-family: Arial;"><tbody style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><tr style="box-sizing: border-box; -webkit-font-smoothing: antialiased; height: 21px;"><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Order Status&quot;}" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-width: 3px 1px 3px 3px; border-style: solid; border-color: rgb(90, 72, 68); border-image: initial; user-select: text; min-width: 5px; overflow: hidden; padding: 2px 3px; vertical-align: bottom; background-color: rgb(156, 121, 114); font-family: Calibri; font-size: 11pt; font-weight: bold; color: rgb(255, 255, 255); text-align: center;">Order Status</td><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Definition&quot;}" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-width: 3px 3px 3px 1px; border-style: solid; border-color: rgb(90, 72, 68) rgb(90, 72, 68) rgb(90, 72, 68) rgb(221, 221, 221); border-image: initial; user-select: text; min-width: 5px; overflow: hidden; padding: 2px 3px; vertical-align: middle; background-color: rgb(156, 121, 114); font-family: Calibri; font-size: 11pt; font-weight: bold; color: rgb(255, 255, 255); text-align: center;">Definition</td></tr><tr style="box-sizing: border-box; -webkit-font-smoothing: antialiased; height: 21px;"><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Order Processing&quot;}" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-width: 1px 1px 1px 3px; border-style: solid; border-color: rgb(221, 221, 221) rgb(90, 72, 68) rgb(90, 72, 68); border-image: initial; user-select: text; min-width: 5px; overflow: hidden; padding: 2px 3px; vertical-align: middle; background-color: rgb(255, 255, 255); font-family: Calibri; font-size: 9pt; font-weight: bold; white-space: normal; overflow-wrap: break-word; text-align: center;">Order Processing</td><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Your order placed online has been received; There is no further action needed from you&quot;}" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-width: 1px 3px 1px 1px; border-style: solid; border-color: rgb(221, 221, 221) rgb(90, 72, 68) rgb(90, 72, 68) rgb(221, 221, 221); border-image: initial; user-select: text; min-width: 5px; overflow: hidden; padding: 2px 3px; vertical-align: middle; background-color: rgb(255, 255, 255); font-family: Calibri; font-size: 9pt; font-weight: normal; font-style: italic; white-space: normal; overflow-wrap: break-word; text-align: center;">Your order placed online has been received; There is no further action needed from you</td></tr><tr style="box-sizing: border-box; -webkit-font-smoothing: antialiased; height: 21px;"><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Awaiting Fulfillment&quot;}" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-width: 1px 1px 1px 3px; border-style: solid; border-color: rgb(221, 221, 221) rgb(90, 72, 68) rgb(90, 72, 68); border-image: initial; user-select: text; min-width: 5px; overflow: hidden; padding: 2px 3px; vertical-align: middle; background-color: rgb(217, 234, 211); font-family: Calibri; font-size: 9pt; font-weight: bold; white-space: normal; overflow-wrap: break-word; text-align: center;">Awaiting Fulfillment</td><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Your order placed by phone or fax has been received; There is no further action needed from you&quot;}" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-width: 1px 3px 1px 1px; border-style: solid; border-color: rgb(221, 221, 221) rgb(90, 72, 68) rgb(90, 72, 68) rgb(221, 221, 221); border-image: initial; user-select: text; min-width: 5px; overflow: hidden; padding: 2px 3px; vertical-align: middle; background-color: rgb(217, 234, 211); font-family: Calibri; font-size: 9pt; font-weight: normal; font-style: italic; white-space: normal; overflow-wrap: break-word; text-align: center;">Your order placed by phone or fax has been received; There is no further action needed from you</td></tr><tr style="box-sizing: border-box; -webkit-font-smoothing: antialiased; height: 21px;"><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Partially Shipped&quot;}" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-width: 1px 1px 1px 3px; border-style: solid; border-color: rgb(221, 221, 221) rgb(90, 72, 68) rgb(90, 72, 68); border-image: initial; user-select: text; min-width: 5px; overflow: hidden; padding: 2px 3px; vertical-align: middle; background-color: rgb(255, 255, 255); font-family: Calibri; font-size: 9pt; font-weight: bold; white-space: normal; overflow-wrap: break-word; text-align: center;">Partially Shipped</td><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Only some items in the order have been shipped, due to some products being on customer approved Back Order&quot;}" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-width: 1px 3px 1px 1px; border-style: solid; border-color: rgb(221, 221, 221) rgb(90, 72, 68) rgb(90, 72, 68) rgb(221, 221, 221); border-image: initial; user-select: text; min-width: 5px; overflow: hidden; padding: 2px 3px; vertical-align: middle; background-color: rgb(255, 255, 255); font-family: Calibri; font-size: 9pt; font-weight: normal; font-style: italic; white-space: normal; overflow-wrap: break-word; text-align: center;">Only some items in the order have been shipped due to some products being on customer-approved Back Order</td></tr><tr style="box-sizing: border-box; -webkit-font-smoothing: antialiased; height: 21px;"><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Shipped&quot;}" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-width: 1px 1px 1px 3px; border-style: solid; border-color: rgb(221, 221, 221) rgb(90, 72, 68) rgb(90, 72, 68); border-image: initial; user-select: text; min-width: 5px; overflow: hidden; padding: 2px 3px; vertical-align: middle; background-color: rgb(217, 234, 211); font-family: Calibri; font-size: 9pt; font-weight: bold; white-space: normal; overflow-wrap: break-word; text-align: center;">Shipped</td><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Your order has been shipped and you should have received an automated email containing your tracking information\n&quot;}" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-width: 1px 3px 1px 1px; border-style: solid; border-color: rgb(221, 221, 221) rgb(90, 72, 68) rgb(90, 72, 68) rgb(221, 221, 221); border-image: initial; user-select: text; min-width: 5px; overflow: hidden; padding: 2px 3px; vertical-align: middle; background-color: rgb(217, 234, 211); font-family: Calibri; font-size: 9pt; font-weight: normal; font-style: italic; white-space: normal; overflow-wrap: break-word; text-align: center;">Your order has been shipped, and you should have received an automated email containing your tracking information</td></tr><tr style="box-sizing: border-box; -webkit-font-smoothing: antialiased; height: 21px;"><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Cancelled&quot;}" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-width: 1px 1px 1px 3px; border-style: solid; border-color: rgb(221, 221, 221) rgb(90, 72, 68) rgb(90, 72, 68); border-image: initial; user-select: text; min-width: 5px; overflow: hidden; padding: 2px 3px; vertical-align: middle; background-color: rgb(255, 255, 255); font-family: Calibri; font-size: 9pt; font-weight: bold; white-space: normal; overflow-wrap: break-word; text-align: center;">Cancelled</td><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Seller has cancelled an order, due to a stock inconsistency or other reasons.\r&quot;}" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-width: 1px 3px 1px 1px; border-style: solid; border-color: rgb(221, 221, 221) rgb(90, 72, 68) rgb(90, 72, 68) rgb(221, 221, 221); border-image: initial; user-select: text; min-width: 5px; overflow: hidden; padding: 2px 3px; vertical-align: middle; background-color: rgb(255, 255, 255); font-family: Calibri; font-size: 9pt; font-weight: normal; font-style: italic; white-space: normal; overflow-wrap: break-word; text-align: center;">The seller has cancelled the order</td></tr><tr style="box-sizing: border-box; -webkit-font-smoothing: antialiased; height: 21px;"><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Partially Refunded&quot;}" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-width: 1px 1px 3px 3px; border-style: solid; border-color: rgb(221, 221, 221) rgb(90, 72, 68) rgb(90, 72, 68); border-image: initial; user-select: text; min-width: 5px; overflow: hidden; padding: 2px 3px; vertical-align: middle; background-color: rgb(217, 234, 211); font-family: Calibri; font-size: 9pt; font-weight: bold; white-space: normal; overflow-wrap: break-word; text-align: center;">Partially Refunded</td><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Seller has partially refunded the order.&quot;}" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-width: 1px 3px 3px 1px; border-style: solid; border-color: rgb(221, 221, 221) rgb(90, 72, 68) rgb(90, 72, 68) rgb(221, 221, 221); border-image: initial; user-select: text; min-width: 5px; overflow: hidden; padding: 2px 3px; vertical-align: middle; background-color: rgb(217, 234, 211); font-family: Calibri; font-size: 9pt; font-weight: normal; font-style: italic; white-space: normal; overflow-wrap: break-word; text-align: center;">The seller has partially refunded the order.</td></tr></tbody></table><p>Once your order has shipped, you will receive an automated email containing your tracking information to the email address associated with your account and your order status will reflect as &quot;Shipped&quot; within your <a href="//Craftparts.com">Craftparts.com</a> account.&#xA0;</p>

You can track your order status by visiting Craftparts.com and logging into your account. Once logged in, select My Account / Orders. Order Status Definitions. Once your order has shipped, you will receive an automated email containing your tracking

Order StatusUpdated a year ago