Order SubmissionUpdated 3 months ago
Order Submission Methods
As a service to our valued customers, we offer several ways to submit orders, including Phone, Email, or Fax.
Online
Placing orders online is the fastest way to get your order to us and on its way to you! Go to Craftparts.com, sign in or create an account, and start saving on high-quality craft parts at wholesale pricing.
Phone
To place your order over the phone, call 800-722-0311 during our live customer support hours, Monday through Friday from 9:00 AM to 11:00 AM and from 12:00 PM to 3:00 PM. We are closed for lunch from 11:00 AM to 12:00 PM (CST). If you call outside of these hours, leave a voicemail, and we'll get back to you as soon as possible.
Fax
We only accept official Purchase Orders from authorized accounts through email or fax at 817-581-5235. If your account is not authorized for Purchase Order submission, please either place your order online at Craftparts.com or call 800-722-0311 during our live customer support hours.
We only accept official Purchase Orders from authorized accounts through email or fax. Authorized accounts may submit Purchase Orders through our Contact Form.