P.O. Box Shipping PolicyUpdated 4 months ago
At Craftparts.com, we are dedicated to delivering your crafting supplies quickly, reliably, and at the best possible value. To maintain competitive rates and efficient logistics, our shipping policy requires a physical street address for all deliveries.
Shipping Requirements
Valid Address: All orders must include a valid physical street address at checkout. P.O. Boxes are not valid options.
Order Holds: To prevent shipping errors, orders placed with a P.O. Box address will be placed on hold.
Address Updates: If a P.O. Box is entered, our customer service team will contact you to obtain a physical delivery address before the order can be processed. (If a physical address is unavailable, our team will explore alternative delivery options to assist you; please note that these specialized arrangements may incur additional shipping fees.)
Pro Tip: To prevent delays, please double-check your shipping information before submitting your order. Providing a complete street address ensures prompt processing and the most reliable delivery of your supplies.
Why We Require a Physical Street Address
To provide the most cost-effective and dependable service, we utilize a diverse network of ground shipping carriers. Our policy regarding P.O. Boxes is based on three primary logistical requirements:
Carrier Optimization: Most high-volume ground carriers require a physical street address for delivery. Because P.O. Boxes are serviced exclusively by the postal service, they limit our ability to choose the most efficient carrier for your route.
Size and Weight Standards: Many of our specialized products, such as our 36" and 48" dowels, are considered oversized or heavy. These items often exceed the strict size and weight limitations for postal delivery and must be handled by specialized ground freight services.
Shipping Efficiency: By shipping to physical addresses, we can select the best carrier for your specific region and package size. This flexibility allows us to keep shipping costs low and transit times fast for every customer.
We appreciate your understanding and continued support as we optimize our shipping processes to improve affordability and service for the entire Craftparts.com community!